At LightSpeed Media, we are dedicated to delivering exceptional services while safeguarding your privacy. This policy elucidates our ongoing commitment to managing your Personal Information responsibly.
Our practices adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). These principles regulate the collection, use, disclosure, storage, security, and disposal of your Personal Information.
For further information on the Australian Privacy Principles, please visit the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
What is Personal Information and why do we collect it?
Personal Information refers to data or opinions that identify an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
We obtain this Personal Information through various channels, including correspondence, telephone calls, emails, our website (www.lightspeedmedia.com.au), your website, media, publications, publicly available sources, and third parties. However, we do not guarantee the policies of authorized third parties or the functionality of website links.
We collect your Personal Information primarily to provide services, furnish information to our clients, and for marketing purposes. Additionally, we may use your Personal Information for closely related secondary purposes, provided you would reasonably expect such use or disclosure. You have the option to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When collecting Personal Information, we endeavor to explain why we are collecting it and how we intend to utilize it, where appropriate and feasible.
Sensitive Information
Sensitive information, as defined in the Privacy Act, encompasses data or opinions concerning an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in a trade union or professional body, criminal record, or health information.
We only use sensitive information:
* For its primary purpose of collection
* For directly related secondary purposes
* With your consent; or as required or authorized by law
Third Parties
Whenever reasonable and practicable, we collect Personal Information directly from you. Nonetheless, under certain circumstances, third parties may provide us with information. In such instances, we take reasonable steps to ensure you are informed of the information provided by third parties.
Disclosure of Personal Information
Your Personal Information may be disclosed in various circumstances, including:
* With third parties with your consent
* As required or authorized by law
Security of Personal Information
We store your Personal Information securely to prevent misuse, loss, unauthorized access, modification, or disclosure.
Upon completion of the purpose for which your Personal Information was obtained, we take reasonable steps to either destroy or permanently de-identify it. However, most Personal Information is stored in client files, retained by us for a minimum of 7 years.
Access to your Personal Information
You have the right to access and update/correct the Personal Information we hold about you, with certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Dishant & Samriti Pty Ltd does not charge any fees for access requests. However, we may require identification from you to protect your Personal Information before releasing the requested data.
Maintaining the Quality of your Personal Information
Ensuring the accuracy, completeness, and currency of your Personal Information is paramount to us. We undertake reasonable steps to achieve this. If you find any inaccuracies or outdated information, please notify us promptly to facilitate the update of our records and maintain service quality.
Policy Updates
This Policy is subject to change periodically and is available on our website.
Privacy Policy Complaints and Enquiries
For queries or complaints regarding our Privacy Policy, please contact us at: info@lightspeedmedia.com.au